DowntownOps is the single place to operate a city center — coordinate the work on the ground, keep your businesses and members in the loop, and run events and billing without the spreadsheets, group texts, and sticky notes.
Stop stitching together tools that were never built for a district. DowntownOps connects the work on the street, the people you serve, and the money — so nothing falls through the cracks.
Turn clean-ups, maintenance, and beautification into scheduled routes and tickets. Every job has an owner, a due date, and a clear status — on the street and at the desk.
Businesses, property owners, and members in one CRM — with contacts, notes, tags, and history. Reach them with a community feed, announcements, and a calendar people actually read.
Plan events, track supplies and vendors, and send dues, sponsorship quotes, and invoices — so the mission and the money move together. Watch it all roll up in live dashboards.
Think out loud on shared whiteboards, write it up in collaborative docs, and run working sessions and retros — everyone editing live, whether they’re at the office or out in the district.
Voice and video calls are built right in. Spin up a call group for a committee or event, or start a call from a chat or a ticket in one click — no extra apps, no meeting links to chase down.
Kanban, lists, timelines, and recurring field routes with onsite task templates.
Businesses, owners, and members with contacts, notes, tags, and full history.
Multi-location supplies and event gear, with suppliers, reorder points, and POs.
Dues, sponsorships, and service billing — paid, overdue, partial, and drafts.
Meetings, visits, festivals, and markets — with RSVPs and a public calendar.
Operations, members, and money roll up into dashboards that drill into the detail.
A short walkthrough with your own downtown in mind — no pressure, no sales maze.
Tell us a little about your downtown and what you’re trying to solve. We’ll reach out with the right information and a look at the platform.